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Monday, October 14, 2024

Is Mercury in retrograde?

 There is just too much going on and it is affecting my effectiveness.

Story #1

The keypad on the back door stopped working. wtf? The door is unlocked all the time. I think it must be the battery, even though I put a new one in just a few months ago. I stop at Target - they have a huge battery center but no 9V batteries of course. Next day, I stop at Runnings, who just bought Home of Economy (right by my house). HoE always had pretty good prices, so I was hoping these would be good. They have regular 9V, but also the lithium for $26. I said to myself, fuck it, I might as well get the good one, since the last battery didn't even last a year and Imma boutta go away, don't want to screw my renter. Oh boy. I should have known. When I put in the new battery, I see that the little lever on the lock is tripped. I just wasted $26. Doh!

Story #2

My watch band broke. I can still wear it, but I need a new band. I ordered a new one from Temu because I try not to use Amazon (because Jeff Bezos in a bozo). Plus the band isn't expensive so I'd have to order extra stuff since I don't have Prime, and I'm trying not to order stuff I don't need right before I move. So the watch band is supposed to be delivered in a couple weeks. But then I get a notice that the delivery date has changed to Dec 13. wtf? I won't even be living at the delivery address at that point. Now I'm looking at bands on Amazon and trying to figure out what else to order to get to $35. Couple days go by and I lost my watch. Band must have broken again. I look for it in a few places, but I can't find it. I order a new watchfrom eBay. It's supposed to be delivered in a few days. Then, I found my watch in the way back of my car. ACK! Now I've got a new watch on the way, but still need a new band for the old one. Doh!

Thursday, October 10, 2024

Super hero day

So much going on right now, it's hard to get my arms around it. I have discovered that "gratitude" is not the same as "appreciation." Once I gave my notice at UND, many people had lots of nice things to say, which is great and I'm super flattered, but that certainly is not, and has not been, reflected in the meetings I've been invited to or been reflected in how much I am listened to when I have been included. 

But today was a great day! It was a 360 degree librarian day:

I started the day teaching a large undergrad class at 9 am (in-person); the tech let me down for the final exercise and I forgot something important, but I still think I killed it

Next, I did some student engagement with the College of Ed during their semi-annual HS outreach event. Not only did I kill it with the students, but I talked to relevant staff and faculty and made some great connections.

Right after this, I was covering chat and got a research question - we got onto zoom and I killed it helping this student find the right resources.

I closed out the day having a conversation about materials to buy for the children's collections that supports our goal of expanding biligual books this year.

Then I went and donated blood.

Later, I met one of the visiting fellows and helped them work through a frustrating situation they had experienced earlier in the week. I think I said all the right things and they felt better after our conversation.

So I'm feeling like a superstar librarian and generally outstanding contributing member of society. I need to remember this on the many, many days where I feel like I am wasting my time and screwing everything up.

Monday, October 07, 2024

KC Customer Service

Had a truly bizarre experience with a property manager in KC today. 

I had chosen an apt on their website, they contacted me, I said I could only do a virtual tour, and it was scheduled for today. 

This afternoon, I got a text asking me to confirm our 3 pm appt, and I replied "okay." At 3 pm, nothing happened - I didn't get a call or a link in an email or anything. 

I called the number that had texted me (Brylea) and got no answer. I called the main office number and Brylea answered. She said she usually gets a text reply that says "yes confirm" So she's mad because I only said "okay"??? 

I said something like I had expected the tour to occur on the computer and she said, "yeah we'll set up a google meet." I said "okay" and the call ended. Did she hang up on me for saying "okay" again??? 

I have no idea. She didn't call back.

This apt has been listed for over a month. wtaf? She's being this shitty to a potential renter for a place that's empty? Very worrisome if this is typical customer service in the Show Me State!

I will add that there are about a thousand apartments for rent in KC, so this is very much more her loss than mine. I think I'll write a Google review or email the company about how they lost a customer...

Saturday, August 24, 2024

1883 and 1923

 I was an early adopter when the TV series Yellowstone premiered. I loved the location and the complex storylines, especially about indigenous land reclamation and casinos. But I ulitmately only watched the first 2 seasons - as it caught on and the audience grew, the storylines got soapier and sillier.

I had no real interest in the prequel series and I didn't want to add another streaming service to my panthenon. But, on a recent flight, I watched a couple episodes of 1923 in lieu of a movie and I was kinda hooked. Paramont is only $12 a month, so I thought I could afford to subscribe for a month to catch the two series. 

I really enjoyed 1923. The cast is great and the storylines have some punch and pathos. I think the series reflects Taylor Sheridan's strengths better than Yellowstone does - his sentimentality and his poetic turn with dialog. Helen Mirren is a treasure of course, and the Montana locations are used to tremendous effect (though season 2 will be filmed in Texas due to tax incentives the production company received). In this series, the Duttons have been established in Montana and the main conflicts are between the sheep and cattle ranchers, and with the mining industry represented by Timothy Dalton (in a mustache-twirling role as Donald Whitfield). Jacob Dutton, played by Harrison Ford, is not a strong and silent pioneer hero, but a more ambiguous figure, closer to the patriarch John Dutton (the third?) as portrayed by Kevin Costner. There are also two charming romances happening in two locations, both very watchable (though it starts to become rather noticeable that, in Taylor Sheridan's universe, the only women who settle the West are stunning, ethereal blondes). The tangential story about an indigenous girl who escapes a cruel Catholic boarding school is perhaps even more compelling than the various plots involving the Dutton clan (the actress, Aminah Nieves, is incredible, I hope she finds the kind of success that Lily Gladstone has enjoyed).

Once I finished 1923, I turned with a bit of reluctance to 1883. Not sure why I thought wouldn't like it, but I couldn't have been more wrong. The macho, pioneer spirit bullshit that Taylor Sheridan worships works much better in this historical setting and the genuinely stirring voiceover by Elsa (Isabel May) lands surprisingly well. The casting is pitch perfect and the performances are flawless. The high-powered cameos add a welcome touch of fun. My only complaint is that 1883 is just too damn sad - so many people die, it's kind of exausting. I read some complaints about the historical accuracy, especially regarding the route and the geography of Texas, but those seem like minor complaints when a series is this well done. The story explores grief and love and freedom and loyalty, and asks what we owe each other as human beings. Although there are plenty of strong and (mostly) silent pioneer male heroes to go around, the story is essentially Elsa's - her perspective on the events, and the arc of her growth. The female characters in 1883 and 1923 are more rich, interesting, and fleshed out than anything I saw in the 2 seasons I watched of Yellowstone, so Taylor seems to be maturing... 

I probably should have watched the prequels in chronological order, but no matter - I'll be thrust back into 1923 next year, to find out what happens after the many cliffhangers of the final episode of the first season.

Tuesday, August 20, 2024

On hazing and grinding

 We've gotten back from this crazy multi-state library tour and we've already had two planning meetings for how to absorb all the info and share it with others in the organization. I have been rather taken aback by how many people have brought up "burn out" in the conversations we are having about this trip and our plans.

I don't understand why someone would position themselves as not wanting to do too much, while we are in discussions about how to improve our organization. I think some of this is generational: Gen X is all about the grind and Gen Z is all about self care. Even so, this seems like weird timing to me. Seems like a person would want their boss to know they are raring to go, rather than emphasizing how they don't want to work too hard at this vital and momentous moment.

I've been thinking a lot about my original graduate school experience in psychology. Maybe things have changed, but that experience was basically an exercise in hazing. You were expected to read hundreds of pages of material for each class, come prepared, generate thoughtful responses during discussions, and, if you couldn't hack it, you were out (not too different from the TV show The Paper Chase, about first year laws students). You were expected to bring your A game every fucking day because you were joining an exclusive club, full of brilliant badasses, and you had to keep up. My professors, and my peers for that matter, treated what we were doing as god damn serious, and you had to prove you had what it takes to be a part of it.

I'm not saying that is an ideal educational situation...I'm just saying I am a product of that system, and I learned to take my work seriously and to respect my obligations to it. I went on to work as a research assistant, associate, coordinator, and manager in a variety of places, including at several universities, with PIs who expected their staff to make a substantial contribution - THAT was the "price of admission."

Again, I'm not saying that's better than the cuddly world of library science...I'm just saying that's the environment I spent about 25 years in, and my current situation is a little puzzling to me.

Sunday, August 11, 2024

More AirBnB hassles

 More bullshit from AirBnB. A woman contacted me at 11 pm to say she is leaving Bismarck and will be checking in to my house around 3 am. wtf? I was leaving the next day for this massive library tour, I didn't want someone waking me up at 3 am (I would never be able to get back to sleep with nerves about the trip). 

Now, if you contact a host late at night, you get an automatic message from AirBnB saying that the host may not reply because it is outside reasonable communication hours. Presumably, this woman got this message, but whatever. I was awake, and I saw her request, and I replied, saying I was not the right place for her, and I refused the booking. I am not required to accept every request I get. But it would have been better if I had just ignored her message. I actually have 24 hours to reply to a request, and I could have just replied the next day, long after the request was no longer relevant (that is what I will do next time).

Here's the problem. She said she had a service animal. Tbh, I thought that made her last minute request even more inconsiderate. It also made her middle of the night check-in even more problematic, because it would upset Ramona (and make it even less likely I would get back to sleep).

What I did not know is that the AirBnB policy is that hosts cannot refuse a guest because they have a service animal, cannot charge a fee for a service animal, and (this is the part I think is WHACK), the guest does not have to disclose to the host that they have a service animal. 

She did disclose that she had a service animal. And I included her traveling with an animal in my refusal. So she complained to AirBnB (even though I said the extremely late check-in was the problem). So I got a nasty message from AirBnB, saying I could not refuse her because she had a service animal and I was violating their policy to protect people with disabilities.

So I replied to AirBnB, saying the animal was not the reason I refused, and I should not have included the animal in my message.

And they doubled down, replying with more scolding about violating their policy, and basically saying I had no right to complain about the late night communication as my host settings are not Instant Book (meaning I get to review each request). Yes, I do have my settings on review each request, because I don't want some stranger walking into my house in the middle of the night, with or without a fucking dog (I didn't say that part).

I wrote back that I have a right to feel safe and I have a right to trust my instincts and I am not obligated to accept middle of the night requests. 

I am so disappointed in their customer service - I am again left with the impression that they DGAF about hosts, even though we are the backbone of the whole enterprise and we generate a fuckton of money for the company.


Thursday, July 11, 2024

AirBnB is really working my last nerve

This woman stayed with me for a few days in June. She worked nights at the hospital, though weirdly did not tell me this until after she had been with me for 2 days (I wondered why she never left her room). She was quiet and unobtrusive. We conversed through the app about a couple of things (she needed an iron for her clothes, I needed her to move her car, she wanted late checkout, which of course I gave her) - I was responsive and accommodating to everything she asked. I saw her in-person a few times in passing and we exchanged pleasantries. Imagine my shock at receiving this brutal review:


That she considers it "constructive" to say the kitchen was messy to manipulate her kind of summarizes my whole experience with her. And what the fuck does "You can't have your cake and eat it too" mean in this context? I would say that to her - you can't pay this price for a place and have these expectations (as for the cat smell, she has an aggressively sensitive nose - it's a small house and the catbox is as far from the bedrooms as possible, but that's the best I can do).

I tried to be reasonable in my response and avoid being accusatory. Maybe I should have been a bit more pointed (for example, of course there is a lock on the room, maybe she doesn't know how to use doors). I did send her a DM through the app, to ask why she was so mean after she had told me she would have extended her stay but she had found an apt for the rest of her time in Grand Forks. 

I've gotten a couple bad reviews in the two years I've been doing this, but nothing this comprehensively devastating (a couple of people complained about how small the place, described as small, was...one other guest did complain about the cat smell). I assume most people will take this with a grain of salt, with so very many positive reviews about my place, as well as the rather hysterical tone of this (my daughter says this guest sounds like she was drunk when she wrote it).


3 stars for the location because of "Bland surroundings"? What the actual fuck? There are stores and restaurants nearby. What does she want?