Restaurant rage
I was really taken aback by this rather personal attack from the owner of the restaurant. I write lots of reviews and most of them are glowing (all but 2 of the reviews I have written in KC so far have been 5 star reviews). But I bitch about stuff when I'm unhappy - that's the purpose of the review site!
I feel like this guy was pretty inappropriate, questioning my motives and scolding me (I've never gotten a free meal from Yelp - I attended a few events as an Elite, but that was years ago). I've gotten responses from businesses before, to both positive and negative reviews, but never this sort of "how dare you" tone. Seems weird...how dare I report my experience on a review site? What?
I looked at his responses to other 1, 2, and 3 star reviews (quite a few and many quite scathing) and he unfailingly starts with "sorry" - why is he was so insulting to me? And I'm not sure why he's so agitated. One tepid review is unlikely to impact his popularity. And Yelp isn't even that impactful - I get a LOT more traffic on my Google reviews. (I'm assuming he thinks I came at the end of Restaurant Week; apparently I'm insufficiently sympathetic to their exhaustion; however, I posted on the 19th, but I visited the restaurant before Restaurant Week.)
I certainly won't rush back - there are about a million places to eat in KC, many with exceptional GF choices.
I was feeling so petty after seeing his gracious responses to the other negative reviewers that I copied and pasted my review to Google, where it will get a lot more notice.
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